Refund & Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, you can contact Saeed Sons.
If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at saeedsons@gmail.com (replace with your official email if different).

Note: A return fee of 8% of the product value will be applied to the customer in the event of a return.

Reason & Government Policies

Returns are expensive for eCommerce businesses, as they often involve reverse logistics (return shipping), inspection, restocking, and sometimes product depreciation. This policy is designed to keep operations fair and sustainable.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care items (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

Unfortunately, we cannot accept returns on sale items or gift cards.
Please contact us if you have questions about a specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can place a new order separately.

European Union – 14 Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
Items must be unused, with tags, in original packaging, and accompanied by proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and inform you whether the refund is approved or not.
If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or card provider.